It is FDOT policy that SunRail reviews and updates SunRail account records periodically. Florida Statute Section 338.231(3)(c) requires SunRail to report and transfer the funds in this account to the Florida Bureau of Unclaimed Property if there has been no activity for three years or more.
Any of the following actions will keep your account active:
- Log into your account through the app or website
- Update your contact information
- Call into the SunRail Customer Support Call Center at (855) 724-5411 o info@sunrail.com
Prepaid balances over $10.00 will be transferred to the State of Florida as unclaimed property.
After funds are transferred, claims may be filed by:
- Using www.fltreasurehunt.gov o
- Contacting Claimant Services at the Florida Bureau of Unclaimed Property at