Skip To Main Content
Oct 15

Ordering a SunCard

How Can We Help?
Table of Contents

If you ordered your SunCard through the website and mobile app, you will initially receive an order confirmation email. You should receive your NEW SunCard in the mail in 5-7 business days via U.S. Mail. If it has been more than 7 business days and you have not received your card, please contact SunRail Customer Service Representative at:

• Online:
• Email: at
• Toll-Free: 855-724-5411

If your travel plans require a card in hand, you can buy one at any ticket vending machine at SunRail’s sixteen train stations.