In the rare instance where you do not receive a service alerts (notifications) from the SunRail Mobile Ticketing app, please follow these troubleshooting steps:
- Ensure that service alerts have been enabled for your app
- Apple iPhones: https://support.apple.com/en-us/120681
- Android Devices: https://support.google.com/android/answer/9079661#app_notification_settings
- If service alerts are still not displaying
- Uninstall the SunRail Alerts app and the SunRail Mobile Ticketing app
- Re-Install and open the SunRail Mobile Ticketing app
- Enable notificfations
- For iOS devices, enable notifications when prompted or
- For Android devices, https://support.google.com/android/answer/9079661#app_notification_settings
Pou plis asistans, kontakte Sant Sèvis Kliyan an:
Telefòn: 1-855-RAIL-411 (1-855-724-5411)
Orè ouvèti: Lendi – Vandredi
5:30 am – 9:30 pm