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Ki sa ki se pwoteksyon balans?

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Balance protection helps to protect a SunCard in the event that it is lost, damaged or stolen.

How do I enroll? #
  • Lè ou anrejistre SunCard ou sou Entènèt nan Rider Web, you are automatically enrolled in balance protection.
Benefis #
  • Protection from lost, theft, or damage which may occur to your SunCard.
  • You will not be responsible for any use of the card after you have reported it lost or stolen.
What do I do if my SunCard is lost/stolen/damage? #

Simply Contact Customer Service at 1-855-RAIL-411 (1-855-724-5411).

If you have a pass product loaded onto your lost/stolen/damaged SunCard, you need to purchase a replacement card as quickly as possible.
Passes run for consecutive days and any days lost cannot be restored to a SunCard.

For more information about replacing your SunCard, klike la a.

Updated on April 3, 2025