Have a question, suggestion, or concern about SunRail? Our Customer Service team is ready to assist you via phone, email, or social media. For time-sensitive inquiries, we recommend calling us directly during Customer Service hours.
SunRail Operations Control Center (OCC)
SunRail Customer Service
801 SunRail Drive
Sanford, Florida 32771
Toll-Free:
1-855-RAIL-411 (1-855-724-5411)
Email Us:
Customer Service Hours:
Monday – Friday
5:30 am – 9:30 pm
Lost & Found Hours:
Monday – Friday
8:00 am – 7:00 pm
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