Increased Ticket Inspection
Every SunRail fare collected helps support safe, reliable service for our riders and community. That’s why you’ll begin seeing more fare inspections throughout the SunRail system. Thank you for doing your part.
Why Ticket Inspection
Every fare plays an important role in keeping SunRail moving. Fare revenue helps support daily train operations, station maintenance, customer amenities, safety initiatives, and future service improvements. When every rider pays their fare, it helps ensure fairness, protects public investment, and supports the reliable, affordable transportation service our community depends on.
Purchasing Fare From a TVM
Whether a SunRail SunCard or ticket, choosing the appropriate fare is a crucial step in your SunRail journey. Both can be easily purchased from SunRail Ticket Vending Machines (TVMs).
Cash, Debit/Credit, and Digital Wallets
TVMs accept cash, credit/debit cards, and digital wallets (e.g. Apple Pay®, Google Pay®, Samsung Pay®, etc.) at each station.
Buying Tickets & SunCards
A one-way ticket, round-trip ticket, or reusable SunCard is available for purchase at the TVMs. One-way and round-trip tickets are valid on the day of purchase and are not refundable.
Reloading SunCards
SunCards offer frequent riders flexibility and savings. These reloadable cards provide various options, including weekly, monthly, or annual passes. If purchased from a TVM, register your SunCard immediately to protect your fare in case of loss.
Transferring Tickets
Following the TVM onscreen instructions, riders transferring from a LYNX or VoTran feeder bus may also use the TVMs to swipe their transfer card to obtain a SunRail ticket.
Using SunRail Paper Tickets
Using your SunRail paper ticket is simple. Follow these simple instructions.
Boarding the Train
- Locate a validating unit on the station platform.
- Scan your ticket by holding the ticket under the
QR scanner on the validator. - The screen will prompt you when it has accepted the ticket.
- Keep your ticket for when you exit the train.
Arrival at Station
- Locate a validating unit on the station platform.
- Scan your ticket by holding the ticket close to the validator screen.
- The screen will prompt you when it has accepted the ticket.
- Keep your ticket if you are in the middle of a round trip.
SunRail paper tickets remain valid for the day of purchase.
Reusable SunCards
Using your SunCard to board and exit the train has never been easier.
Boarding the Train
- Locate a ticket validator unit on the station platform.
- “Tap On” by holding the ticket close to the validator screen.
- The screen will prompt you when it has accepted the ticket.
- Keep your ticket for when you exit the train.
Arrival at Station
- Locate a ticket validating unit on the station platform.
- “Tap Off” by holding the ticket close to the validator screen.
- The screen will prompt you when it has accepted the ticket.
- Keep your ticket if you are in the middle of a round trip.
Purchase and Activate Your Mobile Tickets
SunRail has redefined the train boarding and exiting process. Our innovative technology ensures a secure, seamless journey.
Boarding the Train
- Wait until you are about to board before activating your ticket.
- Locate your ticket* on the SunRail Mobile app under “stored tickets.”
- Select the pass you will be using for your trip and activate it.
- Keep your mobile device accessible to display the QR code if asked by Fare Inspector.
Video: Purchasing Your Mobile Fare
Video: Using Your Mobile Ticket
*Please note round trip tickets will appear as two one-way tickets. Ensure you have selected the correct ticket by confirming the arrival and departing stations before activating.
